Your plan. Your control.
Built to Australian health standards, and connected to the services you already trust.
Works with Australia's health system
Your plan connects to the services hospitals and doctors already use.
My Health Record
Your signed plan is uploaded as an Advance Care Planning document.
- Hospitals, GPs and specialists can find it
- Your newest version is always the one shown
- You choose whether to link it
Services Australia
We confirm it's you through the Healthcare Identifiers Service.
- Uses your Medicare card details
- Matches your plan to your health identifier
- Avoids duplicate or mixed-up plans
Built on FHIR AU Core standards for safe, standard sharing of health information.
Here to protect your wishes
Your plan is stored securely and only seen by people you authorise.
Share each topic with each person, or keep it private.
See who looked at your plan, and when.
Update any time. The new version replaces the old one everywhere.
We are not marketers. We will never upsell, spam or share your data.
We'll send you a copy of your documents, then delete everything.
Your voice, always in the room
This service exists to protect your wishes, reduce stress for families, and help your care team do their job better.
Touchstone Life Care does not provide legal or medical advice. We support, and do not replace, your official state or territory forms. Please seek independent legal and medical advice.
Common questions
What is an Advance Care Plan?
It's a record of your health care wishes, in case you can't speak for yourself. It helps make sure your values and choices are respected.
Can I upload a directive I already have?
Yes. Already have an advance care directive? Upload it, from any state, and we'll make it available to the people who need it. It can be downloaded from a website, or signed with a lawyer or doctor as your state requires.
Do I have to answer all the questions?
No. Upload your existing directive and you're done. The questions are optional. They help explain your wishes, and in the full product they're matched to your state's form and saved as a PDF.
Can I share other documents too?
Yes. Add other documents that explain your directive, like your values, preferences and funeral wishes. You choose who sees each one, and where.
Is it free?
Yes. You can create your account and start your plan for free.
Do I still need my state's official form?
Yes. Touchstone helps you think it through and keeps everything together. Your state's signed form is the legal document, and we'll show you which one you need.
Can my family and doctor see my plan?
Only if you choose. You pick each person and each topic. You can change this at any time.
How does Services Australia fit in?
We use your Medicare details to confirm your identity through the Healthcare Identifiers Service, run by Services Australia. This makes sure your plan is matched to you.
What does linking My Health Record do?
Your signed plan is added to your My Health Record, so hospitals, GPs and specialists can find it when they need it.
What happens in an emergency?
Paramedics scan the code on your emergency card and enter your PIN. They then see the parts of your plan you've chosen to share.
What if I change my mind?
Update your documents and the new versions replace the old ones everywhere, straight away. Your family, your GP and your emergency card all show the same current version. We'll also remind you to review your plan once a year with your GP.
Is this legal or medical advice?
No. Touchstone Life Care does not provide legal or medical advice. Please talk to your GP and, where needed, a lawyer.
Start your plan today.
It's free to begin, and you can stop at any time. Your answers save as you go.