Demo environment
How it works

Five simple steps.
One clear plan.

From your first tap to your GP's sign-off, here's what to expect.

Sign-in screen showing My Health Record and Services Australia
1

Sign up in a minute

Just your email and a password. Then confirm it's you with your Medicare card, verified with Services Australia.

  • Large text and big buttons
  • Text size can be made bigger at any time
  • Linked to My Health Record, if you choose
Upload screen with a large button to take a photo or choose a file
2

Upload your directive, or answer a few questions

Already have an advance care directive? Upload it, from any state, and we'll make it available to the people who need it. Or tap through simple questions instead.

  • Downloaded from a website, or signed with a lawyer or doctor
  • A photo of each page is fine
  • Questions follow Advance Care Planning Australia
Sharing screen with people and on/off switches for each document
3

Choose who sees each document, and where

Add other documents that explain your directive, like your values, preferences and funeral wishes. You choose who sees each one, and where.

  • Family, GP, lawyer or care home
  • On your emergency card and in My Health Record
  • “See what they see” preview
GP review timeline with a note from the GP
4

Your GP checks it with you

Send your plan to your GP. They add notes. Then you sign your state's official form.

  • Clear status at every step
  • Your state form, matched to where you live
  • Reminder to review every year
Emergency card with QR code and PIN
5

Found in an emergency

Your plan goes to My Health Record and onto an emergency card for paramedics.

  • Scan the code, enter the PIN
  • Works 24/7, anywhere in Australia
  • Print it, or keep it on your phone
Screen showing version 2 now showing everywhere
What if I change my mind?

Changed your mind?

Update your documents and the new versions replace the old ones everywhere, straight away. Your family, your GP and your emergency card all show the same current version.

  • Upload a new version in a couple of taps
  • Older versions kept for your records only
  • Your GP can re-check what changed
Your first five minutes

Easy to start

Short steps, big buttons and pictures. Not paperwork.

Welcome screen
WelcomeFour short slides
Sign in screen
Sign inEmail + password
Your state screen
Your stateMatches your form
Confirm it's you screen
Confirm it's youServices Australia
My Health Record screen
My Health RecordLink with one tap
All set screen
All setUpload, or start fresh
Visibility

Who sees what, at a glance

You choose who sees each document, and where. When you add someone, we suggest which documents they see. You can always change it.

DocumentFamilyDecision-makerMy GPAged / home careLawyer / executorParamedic
Advance care directive
Values & preferences
Treatment & decision-maker
Funeral wishes
Power of attorney
Legacy vault
Can seePrivate
From draft to active

Reviewed, signed and shared

The app shows exactly where your plan is, and what happens next.

  1. Upload or writeBring your directive, or answer simple questions.You
  2. GP reviewYour GP reads it and adds notes.Your GP
  3. Sign the formSign your state form with a witness.You + witness
  4. My Health RecordUploaded so hospitals can find it.Touchstone
  5. ShareOnly with the people you choose.You
  6. Update any timeThe new version replaces the old one everywhere.You + GP
Every state and territory

Your official form, matched for you

Touchstone supports, and doesn't replace, your state's legal form.

NSWAdvance Care Directive
VICAdvance Care Directive
QLDAdvance Health Directive
WAAdvance Health Directive
SAAdvance Care Directive
TASAdvance Care Directive
ACTHealth Direction / Statement of Choices
NTAdvance Personal Plan

Start your plan today.

It's free to begin, and you can stop at any time. Your answers save as you go.